Is hotel receptionist easy?

The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.

Is hotel receptionist job easy?

Everything he or she does looks effortless and elegant yet requires a lot of skill and preparation. If the job is done right you will dazzle your guests and make them want to come back over and over again. Some duties require you to draw on your soft- and people skills.

Is it hard to be a receptionist?

Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.

Is a hotel receptionist a good career?

Besides the rewarding pay and perks offered by this job, a career as a hotel receptionist can help one learn valuable skills in time management, customer relations, and multitasking.

What to expect as a hotel receptionist?

Hotel Receptionists greet guests as they arrive at a hotel. You check guests in and out, and give them their room keys. You take bookings (by telephone or email), prepare bills and take payments. You often confirm bookings in writing, using a computer to prepare letters or send emails.

Front Desk Receptionist Duties | Hotel Training | Front Desk Clerk

What is the hardest part of being a receptionist?

As a receptionist, you have to think on your feet, deal with multiple tasks at once, greet people, make bookings, emails, and take and make calls. Having to manage all these tasks at once does cause stress.

What are the disadvantages of being a hotel receptionist?

Cons: Restricted movement at times. Handling too many demands and tasks at once. Trying to meet the demands of an impatient staff and patients all the time. Insular management and preference given to staff of a certain type.

Is it fun being a receptionist?

Receptionists know there's a lot more to their jobs than just answering phones, greeting visitors and perhaps doing a little data entry. Learn why the job can also be a fun one. As a receptionist, you're the first point of contact in a company, so it's a role not to take lightly.

Do you have to be good looking to be a receptionist?

Thus, physical appearance is highly valued in many fields. Due to frequent interactions with customers and the goal of positive customer experience, the need for beauty in each employee's appearance and demeanor is higher in service fields, such as receptionists, flight attendants, and sales representatives.

What type of receptionist gets paid the most?

10 high-paying receptionist jobs
  1. Medical receptionist. National average salary: $35,892 per year. ...
  2. Phone operator. National average salary: $36,938 per year. ...
  3. Bank clerk. National average salary: $41,520 per year. ...
  4. Student coordinator. ...
  5. Receptionist. ...
  6. Administrative assistant. ...
  7. Customer service representative. ...
  8. Executive assistant.

What not to do as a receptionist?

A receptionist should never:
  • Yawn, fidget or look uninterested - Not only does it look unprofessional but the visitor will feel like they're bothering the receptionist. ...
  • Raise their voice - Even if a person is being unpleasant, a receptionist should remain calm and keep their voice level.

How can I make my receptionist job easier?

There are several things you can do to improve your skills to become a great receptionist.
  1. Train your communication skills. As communication is key for a receptionist, it is important that you train your communication skills whenever possible. ...
  2. Work on professionalism. ...
  3. Take notes. ...
  4. Work on reliability. ...
  5. Adapt and Learn.

Do you have to be a girl to be a receptionist?

Receptionist gender statistics

91.6% of receptionists are women and 8.4% of receptionists are men.

Is front desk hotel hard?

It's not uncommon for a front desk worker to take on five to ten roles simultaneously. Not only is their job important, but it can also be the most demanding. They are literally in charge of the entire nerve center of the hotel. Most of the important functions that exist for the hotel begin and end at the front desk.

Is hotel front desk stressful?

Certainly, working at the front desk can be a stressful job as we are dealing with guests who are arriving after a long day of travel disruptions and frustrations and therefore prone to over-reaction to even the smallest challenges.

Is hotel job difficult?

Working in a hotel can be challenging, however, especially during busy seasons, and you might find it difficult to perform the same tasks every day and follow the hospitality industry's schedule, which often includes nights and weekends.

Why am I good fit for a receptionist?

“A great receptionist has excellent organizational skills, is a valuable resource that employees can count on, and has a positive and friendly attitude at all times. A receptionist is the first face of the company that many clients will see, so it's vital to make a great first impression.”

What skills does a receptionist need?

7 must-have receptionist skills that top employers want
  • 1) Strong technology skills. ...
  • 2) An independent approach to work. ...
  • 3) Excellent communication skills. ...
  • 4) Time management pro. ...
  • 5) A natural organiser. ...
  • 6) Dependable. ...
  • 7) Top interpersonal skills. ...
  • Why is it important to have the right receptionist skills?

Do receptionists have a lot of downtime?

If you're working a simple office job as a receptionist or intern, you probably have a lot of instances where there is considerable downtime. This could be because you ran out of work to do or because people didn't have much to assign you that day.

What are the benefits of being a hotel receptionist?

Fringe benefits may include paid vacations and holidays, medical and dental insurance and retirement plans. Some hotels also offer their front desk clerks a free shift meal and most provide high discounts on rooms.

What is the life of a receptionist?

Receptionists might find themselves answering phones, entering data, directing schedules, ensuring office operations run smoothly and even managing projects and events. As the initial point of contact, receptionists help form a visitor's first impression of a business or organization.

What is the difference between hotel receptionist and hotel front desk?

The difference between the front desk and the receptionist has to do with the scope of responsibility. A receptionist is more focused on just answering calls and dealing with customer questions, while a front desk professional focuses on check-ins, check-outs, and reservations.

Can hotel receptionist sit?

It depends on the hotel - the higher the brand, the more likely that the front desk employees are not allowed to sit.

What are the health risks of being a receptionist?

Top risks
  • Musculoskeletal disorders.
  • Sedentary.
  • Mental stress.
  • Illness and disease.
  • Slips, trips and falls.